How a leading bank saved 4 hours per day with Venturiq and Blue Prism.

In the fast-paced world of banking, efficiency is key to keeping operations smooth and reducing costs. Every minute counts, especially when managing high-volume tasks across multiple branches and grids. One such process, CHI Response Pasting, which is essential for cheque clearing, was consuming significant time and resources each day. But with the right automation tools in place, this repetitive, manual process was transformed into a streamlined, time-saving operation.

The Challenge: A Time-Consuming, Manual Workflow

Every day, teams across the South, West, and North grids of the bank manually handled CHI Response Pasting via the AD-CTS Application. The process involved:

• Downloading scanned cheque data from branches
• Uploading it to the NPCI CHI node
• Collecting the response data
• Re-uploading it back into AD-CTS
• And finally, sending a consolidated report to each branch

The process had to run continuously throughout the day without interruption, demanding constant attention and significant manpower. It was a classic case of a repetitive, resource-intensive task ripe for automation.

The Solution: Partnering with Blue Prism for Intelligent Automation

To tackle this challenge, Venturiq partnered with Blue Prism, an industry leader in Robotic Process Automation (RPA), to automate and optimize the CHI Response Pasting process. By leveraging Blue Prism’s cutting-edge RPA technology, we were able to automate the entire process—from data extraction to response upload—eliminating manual intervention and drastically reducing the time and effort required.

With Blue Prism’s robust automation platform, we integrated AD-CTS with the NPCI CHI node for seamless data handling. This meant that the bank could automatically download, process, and upload cheque data without any human intervention, ensuring accurate and efficient processing throughout the day.

The result was a streamlined process that no longer required constant manual oversight. Additionally, the system automatically generated and sent consolidated reports to branches at the end of each day—saving 4 hours per day across all three grids!

The Impact: 4 Hours Saved Every Day

The impact of this automation was immediate. By automating the CHI Response Pasting process, we were able to save a significant 4 hours per day across all three grids—South, West, and North. This saved time doesn’t just free up operational hours; it translates into more focus on strategic initiatives, improved customer service, and enhanced internal processes.

By reducing the need for manual oversight, the team could focus on higher-priority tasks, increasing productivity and reducing human error in the process. What was once a tedious, manual process is now a smooth, automated workflow that benefits both employees and customers.

Why Automation Matters in Banking Operations

Automation isn’t just about saving time—it’s about enabling teams to work more efficiently, reducing workload, and offering better services to clients. The CHI Response Pasting automation is just one example of how RPA can transform operations in the banking sector. Through our partnership with Blue Prism, we were able to provide an efficient and scalable solution that addresses the challenges faced by banks today.

Automation in banking is no longer optional—it's becoming essential to stay competitive. As banks look for ways to streamline operations, RPA technology can play a crucial role in improving efficiency, reducing errors, and enabling employees to focus on high-value tasks.

Conclusion: The Future of Banking Operations

In a constantly evolving banking landscape, automation is not just a luxury—it’s a necessity. The success of automating CHI Response Pasting with Venturiq and Blue Prism is a prime example of how technology can be harnessed to create a more efficient and effective workforce. By continuously exploring ways to automate repetitive tasks, banks can create smoother workflows, save valuable time, and ultimately provide better services to their customers.

As the banking sector continues to scale, embracing automation with RPA will be key to achieving operational excellence and driving growth.

Is your organization looking to automate operational processes? Let us know how automation has impacted your work in the comments below, or reach out to Venturiq to learn how we can help streamline your workflows with Blue Prism's powerful RPA technology.